This Article will explain how to setup your caller ID on with Quil
1. Accessing Phone Setup
- Begin by logging into your Quil account.
2. Navigate to General Settings
- On the homepage, click on the gear icon to access the general settings page.
3. Adding a Caller ID
- Click on 'Add New Caller ID'.
- Type in the phone number you will use for calling in Quil.
- Click 'Verify' to receive a call on your phone.
Careful: Do not select the option to update the phone number for the entire team, unless this number will be used by all team members.
- Wait until your phone rings
- When your phone rings, enter the six-digit validation code provided by
the system. - Wait for confirmation from the phone call
4. Using Direct Calling
- After verification, a direct calling number will be displayed. This is the number you'll use to call Quil
- Use the NA number for North America, the EU number for other regions in Europe, and OC for the Australian regions.
5. Adding the Quil Contact to Your Phone
- Click 'Email Contact Card' to receive the direct calling number via email. From your phone, access the email that was sent to you, using the contact card, add the Quil calling number to your contacts.
- Alternatively, manually enter the Quil number and the call extension into your phone
contacts. Use a comma instead of 'ext' (e.g. 1234567890,123456)
Note: To add a comma in the Quil direct calling number, please verify how to do so depending on your phone manufacturer.
If you require additional help, reach out to your main point of contact at Quil or email support at support@quil.ai.