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      Ringover Integration

      Quil offers an integration with Ringover. By connecting your account, you allow Quil to process calls automatically. Notes and other call data will be automatically linked and uploaded to your database

      How it works

      After connecting Ringover with your Quil account, any calls you make in Ringover that are recorded will automatically be sent over to Quil for processing. Quil will produce notes, and follow-up material as well as update you ATS.

      How to Setup

      Setup for Quil's integration with Ringover is a two step process. A Ringover admin is needed for the initial connection.

      For more details on where to setup your integration please this article on managing you integrations

      Prerequisites

      To setup the integration with Ringover you will require your Quil Team ID, Ringover Webhook Key, and Ringover API Key. 

      Quil Team ID

      You can find your Quil Team ID by navigating to your team settings and reading the URL of the page. 
      1. Click on the Setting gear highlighted in red.
      2. Copy your Team ID highlighted in yellow.

      Screenshot 2025-05-14 at 11.51.59 AM

      Store the team ID somewhere as we will need it for the next step.

      Ringover Webhooks

      The Quil integration requires a Ringover admin to create a new Ringover webhook.

      1. Navigate to https://dashboard.ringover.com/webhooks
      2. Active the "Call Event" webhooks.
      3. Copy this link. https://production-eastus-webhooks-ringover.quil.app/v1/webhooks-ringover/<teamId>
      4. Paste the link in the "Calls ended" then edit it and replace <teamId> with the Quil Team ID you copied in the earlier step. The link should look something like "https://production-eastus-webhooks-ringover.quil.app/v1/webhooks-ringover/abcd1234abcd1234"
      5. Copy and store your Webhook Key which is highlighted red in the screenshot below. You will need it for the last step.

      Ringover API Key

      The Quil integration requires a Ringover admin to create a new Ringover API key.

      1. Navigate to https://dashboard.ringover.com/api
      2. Click "Create API Key"
      3. Select your account name for "who" and type Quil for "label"

      4. Edit the API Key to include the following Rights. Users - Read
      4. Copy and store your newly created API key. You will need it for the next step.

      Connect Team

      From the Quil integration page, scroll down to the VOIP section and find Ringover. Click on the "Connect Team" then enter in your API Key, Webhook Key and click "Connect".

      Please note, that to connect the Ringover team to Quil requires admin permissions in Ringover and Owner permissions in Quil.

      Connect Account

      From the Quil integration page, scroll down to the VOIP section and find Ringover. Click on the "Connect Account" then enter in your Ringover email address

      For your Quil account to be fully integrated you must have your account and team connected.

       

      If you have any questions, please don't hesitate to reach out to us via support@quil.ai